Corrensa Privacy Policy

Data Protection

As the operator of the Google Workplace/Office 365 add-in Corrensa – Email integration for VTiger, we take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this Privacy Policy.

However, we would like to point out that data transmissions via internet (e.g. e-mail communication) cannot be entirely secure and may have security vulnerabilities. A complete protection of personal details against unauthorized access by third parties is not possible.

Office Store

When you install the Office add-in we do collect personal data provided by the Microsoft Office Store. The data contains your name and e-mail address. Those data will not be passed on to third parties without your explicit permission.

Information We Collect

Through your use of the Website or Services, we collect personal information, which is information that identifies you as an individual or relates to you as an identifiable individual. While we do not require you to provide personal information in order to navigate the Website, we may need to collect personal information if you choose to engage in certain activities on our Website or use our Services.

In order to use the Services, you would need to provide two types of information: your personal account information (billing) and crm details (vtiger)

  • Account Information includes contact information, such as your name, email address, physical address, telephone number, and fax number; billing information, such as your credit or debit card information; and information about your organization.
  • Services purchased from Corrensa via credit card are processed through Chargify. The payment information is never sent to Corrensa servers. The payment information is directly entered in the Chargify/Maxio checkout window. 
  • To establish connection between the crm (Vtiger) and Google Workplace/Office 365, you will be required to authenticate the add-in by installing Corrensa connector on your VTiger instance. At the time of the authentication/configuration we collect vtiger data field headers(labels/field names), permission structure established by sharing access/profiles/roles, picklists field values, user preferences (currency, decimal spacing/grouping, date & time format, unique identifier, access key).

What do we do with the information collected?

The information collected is not shared or sold. The information is used to improve the product.

The information collected as follows:

Personal Information

  • Full Name
  • Address
  • Phone Number
  • Fax Number
  • Email Address
  • Company Name

CRM Information

  • CRM URL
  • Number of Users
  • Unique Application Key
  • Record Field Structure (field names & labels. Not data).

Tracking

We track the usage of the add-in anonymously to provide data to our development. Which features are used more often, which errors occur, etc. This cannot be turned off.

SSL Encryption

For security reasons and to protect the transmission of confidential data, we do protect all connections with SSL.

Right to Information, Deletion, Blocking

You have the right to be informed about your person-related data, their origin and addressee and the purpose of data processing as well as the right to correction, blocking or deletion of those data at any time and free of charge. For further questions and questions concerning person-related data, feel free to contact us..