Tips

If you are receiving a message “Please update to the latest version of the extension” is it likely that there was an update on our end and your extension needs to be upgraded as well. Here’s what you need to do: Download latest extension. Click here to direct link Login to VTiger and go to “CRM Settings” > “Modules” > “Import from Zip”   That’s it! If you have any questions – please contact us at [email protected]  

In order to use Corrensa – you will need to make sure that the error_reporting level is set properly. Error reporting is set in VTiger configuration file, which can be found in Once you open the file, at the very top – might see OR If you do – comment it out by add // in front and that will remove the current error reporting level.   Next, you will need to add the code, which will set the proper error […]

In order to connect VTiger to Corrensa – your server must have internet connection and allow incoming/outgoing traffic from/to Corrensa servers as well as have external IP/domain address that can be used to reach VTiger.  Both requirements are detailed below, however if you run into any issues or have questions – please shoot us an email and we’ll assist.   VTiger URL has to be an outside IP/Domain address You have to make sure that your VTiger URL is an […]

In order to successfully connect & use Corrensa plugin – your server should have php-mcrypt enabled. In 90% of the cases – php-mcrypt will already be installed and enabled, however in case where it is not, you will see it pop up in while logging into Corrensa Adapter/Extension in VTiger or in the error window. We’ve put together instruction on how to enable php-mcrypt for both Unix and Windows servers. These are just very general instructions and it might not work for you, however […]

In order to install & use Corrensa plugin – your server must have php-curl enabled. In 90% of the cases – php-curl will already be installed and enabled, however in case where it is not, you will be presented with an error while opening Corrensa Adapter/Extension or you will see it marked as “X” in the requirements(login) page. Fatal error: Call to undefined function curl_init() in To install/enable php-curl, you will need to do it form the SSH/terminal. The link […]