Corrensa – News, Updates & Releases

Managing Opportunities via Email Managing your customer business opportunities well means you’ll increase your revenue and bring in new customers. Manage them poorly and you may find yourself looking at a bottom line that isn’t encouraging at all. But without the right tools, it can be very difficult to keep your opportunities organized and know where you stand on each one. That’s why almost all business owners have some form of customer relationship management software. CRM programs such as vTiger […]

Using Gmail to Manage vTiger Contacts Many people have email contacts through their Gmail account, but these contacts are usually separated from their vTiger CRM customer contact information.  This means that while you may have the most up-to-date contact information in your Gmail account, you don’t have that information in your CRM.  If others access the CRM, they will only see the outdated information. This will likely lead to calls made to disconnected numbers, emails sent to incorrect email addresses and […]

 Integrated Tickets & Gmail One of the most important parts of Customer Relationship Management is handling trouble tickets. You always want to be on top of your game and make sure the customers are getting the best support possible. Corrensa – vTiger & Gmail Integration makes it easy to quickly view existing or add new tickets from within the email. Viewing Ticket History Need to see previous tickets? Using Corrensa it’s easy to view what others have done by opening […]

Manage vTiger Leads Efficiently Managing your potential customer leads is vital if you want to grow your business. When trying to generate more leads, you’re going to find that only about a fourth of them are actually ready to purchase something. Another fourth may not be serious or may not meet your qualifications. Managing these leads takes careful work… which leads us to a problem where we spend too much time working on the leads that might not be good […]